Find answers to your questions here.
You received a Wishcard and already selected a shop to redeem it with. If you have requested the shop voucher by email, but haven't received it yet, you can request the email again here.
Note: You can only request to have the email sent again to the same address you provided earlier. Please also check your spam folder to see if the email arrived there.
Please enter the code on the back of your Wishcard for verification purposes. The email will then be sent to the e-mail address stored in our system.
If you haven't been helped here, please send our customer service department an email with your order number to: firstname.lastname@example.org.